Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Unable To Access Webdesign.com Course
Posted 28 March 2012 - 03:38 AM
Yesterday I purchased WD Premium: Beyond the Basics: Builder for $37.00 through the Members section of iThemes ie where you can download your purchased themes/plugins and also do renewals.
This then placed a link in that section showing http://webdesign.com/courses
But when I click on http://webdesign.com/courses/beyond-the-basics-builder-premium-training which I presume is the course I purchased, it just says I must be logged in even though i already am, that's logged in to webdesign.com.
When I look in the dashboard of iThemes it does say under sites only iThemes.com could this be the problem or am I selecting the wrong course. It would be nice if when you received your invoice you also got an email with links to courses purchased.
I have tried contacting webdesign.com through their contact form but not heard anything, so any help would be appreciated.
I really love builder, but still having issues getting my head round views and extensions, so was hoping this course would help.
Posted 28 March 2012 - 05:28 AM
please contact email@example.com by e-mail, they should be able to help out,
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.