#1 Guest_Jeff Whiteis_*
Posted 11 April 2012 - 07:12 AM
As you can see, the homepage loads just fine, but when I click one of the "recent posts", the page does not load and stops right at the top banner.
I tried opening the blog in both Internet Explorer and Firefox, and both are giving me the same problems.
Can you advise?
Thanks!
Jeff W.
#2
Posted 11 April 2012 - 02:21 PM
please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Addington support forum: http://ithemes.com/forum/forum/16-addington/
thanks,
Ronald
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
#4
Posted 13 April 2012 - 09:30 AM
You need a valid subscription, which entitles you to premium support, and product upgrades. In order to help us help you in the most efficient manner you should post your support requests using a login which shows your entitlement for support. If your subscription has expired we would request that you renew your membership.
Please note that if you have multiple logins associated with different products we can merge those into one if this would be more convenient for you.
thanks for understanding,
Ronald
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
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