Posted 13 April 2012 - 11:00 AM
I have an unlimited sites PluginBuddy Developer but I cannot generate a new key for a new site (and I have only 5 managed licenses)... What can I do ? Everytime I got an error message saying that I have generated all the keys I have available or my license have expired.
BackupBuddy is not part of PluginBuddy ?
Posted 13 April 2012 - 02:12 PM
please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the License issues forum: http://ithemes.com/forum/forum/175-licensing-issues/
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Posted 14 April 2012 - 05:13 AM
Unfortunately this was what I tried first and my login did not work. If I connect to the membership area with my ID "nausica", no problem. On the forum, no way...