I have just purchased the $80.00 iBuilder option. PayPal confirms the money is with you, but there has been no email with a download link of any kind. When I login to the website, I'm simply told what I haven't bought, not what I have (and how to get it). Please help with this enquiry, thank you.
1 reply to this topic
#-19 Guest_Andrew Walker_*
Posted 14 April 2012 - 12:45 AM
#-18
Posted 15 April 2012 - 10:23 AM
Hi,
just in case, have you checked your e-mail spam folder?
I can look into the membership details, could you please send me an e-mail with the username (if you have one) and the e-mail address with which you purchased. You can send this to ronald@ithemes.com
apologies in advance for any inconvenience,
Ronald
just in case, have you checked your e-mail spam folder?
I can look into the membership details, could you please send me an e-mail with the username (if you have one) and the e-mail address with which you purchased. You can send this to ronald@ithemes.com
apologies in advance for any inconvenience,
Ronald
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