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Re-Sales Question (Renewing)

renew backup buddy

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#1 notesfromkris



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Posted 18 April 2012 - 04:17 PM

I instructed my client to purchase BackupBuddy a year ago (through my affiliate account) and he is up for renewal.  I would like to know the benefits of renewing.  He doesn't make updates more than a word or two every month.

Also, when he renews, is there anything I need to do to update it?  Change the key or anything?

#2 Dustin Akers

Dustin Akers


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Posted 19 April 2012 - 03:54 PM

Hi Kristina,

If they renew then they can continue to get automatic upgrades to the latest version and support. If he is renewing through his same member account then depending on the expiration will either have to do nothing or regenerate a new key if it has already expired.

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