Jump to content


Re-Sales Question (Renewing)

renew backup buddy

This topic has been archived. This means that you cannot reply to this topic.
1 reply to this topic

#1 notesfromkris

notesfromkris

    Newbie

  • Members
  • Others: BackupBuddy
  • Pip
  • 1 posts

Posted 18 April 2012 - 04:17 PM

I instructed my client to purchase BackupBuddy a year ago (through my affiliate account) and he is up for renewal.  I would like to know the benefits of renewing.  He doesn't make updates more than a word or two every month.

Also, when he renews, is there anything I need to do to update it?  Change the key or anything?

#2 Dustin Akers

Dustin Akers

    Moderator

  • Moderators
  • Others: All Plugins, All Themes
  • 16,367 posts

Posted 19 April 2012 - 03:54 PM

Hi Kristina,

If they renew then they can continue to get automatic upgrades to the latest version and support. If he is renewing through his same member account then depending on the expiration will either have to do nothing or regenerate a new key if it has already expired.


Thanks,
-Akers
Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.
PRAISE LORD HELIX