Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.
Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.
Posted 25 April 2012 - 02:24 PM
I was just made aware that some wp backup plugins ONLY backup the root directory. I have a "sandbox" duplicate site running in a folder while the active site is running in the root. I would assume I backup the new WP site which sits in a /folder, delete the site software in the root, and tell BB to restore it in the root. I need to make sure Backup Buddy will do this before I purchase it.
Posted 25 April 2012 - 04:22 PM
I replied in your other thread here: http://ithemes.com/forum/topic/26940-moving-from-folder-to-root/
The reason you weren't able to find the other thread then was because it might not have gotten approved yet.
PRAISE LORD HELIX