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Error Message On Single Post And Category Pages

error message

3 replies to this topic

#1 Guest_Donald Nelson_*

Guest_Donald Nelson_*
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Posted 01 May 2012 - 09:15 AM

Hi
I installed a Flexx theme in the blog section of my website at www.anandaliina.org/blog .  It looks ok in the main view put when I press on the single-post option, or if I click on the category page. I get the following error messages:

Here is the error message on the single post page


Warning: imagecreatefromstring() [function.imagecreatefromstring]: gd warning: one parameter to a memory allocation multiplication is negative or zero, failing operation gracefully in /home/anandali/public_html/blog/wp-includes/media.php on line 258

Warning: imagecreatefromstring() [function.imagecreatefromstring]: Passed data is not in 'WBMP' format in /home/anandali/public_html/blog/wp-includes/media.php on line 258

Warning: imagecreatefromstring() [function.imagecreatefromstring]: Couldn't create GD Image Stream out of Data in /home/anandali/public_html/blog/wp-includes/media.php on line 258

Here is the error message on the spiritual retreat category page:
Warning: imagecreatefromstring() [function.imagecreatefromstring]: gd warning: one parameter to a memory allocation multiplication is negative or zero, failing operation gracefully in /home/anandali/public_html/blog/wp-includes/media.php on line 258

Warning: imagecreatefromstring() [function.imagecreatefromstring]: Passed data is not in 'WBMP' format in /home/anandali/public_html/blog/wp-includes/media.php on line 258

Warning: imagecreatefromstring() [function.imagecreatefromstring]: Couldn't create GD Image Stream out of Data in /home/anandali/public_html/blog/wp-includes/media.php on line 258

If you can tell me how to correct this I would appreciate it.

#2 Ronald

Ronald

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Posted 01 May 2012 - 09:26 AM

Hi,

please sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the Flexx support forum,

thanks,
Ronald

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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.


#3 Guest_Donald Nelson_*

Guest_Donald Nelson_*
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Posted 01 May 2012 - 03:47 PM

Hi, This was  a free download. Is there any support for this?  Also, if I have this kind of problem with the free version, it makes me hesitant about whether I should buy the full version.

#4 Ronald

Ronald

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Posted 02 May 2012 - 02:08 PM

Hi,

there is no free download of Flexx theme, at least, not an official iThemes one. There is also not a thing like "free version vs. full version". You may have been able to grab this from another site, but these are not supported, and even worse, be aware that these are generally injected with all sorts of malware and scumware, for which we do not take responsibility, nor provide support (as you hopefully understand).

We do provide premium support for themes that you have purchased through our site (which is the ONLY point of sales of our products), which will then give you access to the theme support forum.

(btw, a quick look at the site showed me that someone did a good job stealing our CSS code and graphics, but the html backend of the site is not even WordPress.)

thanks for understanding,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.




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