Jump to content


information

Renewal Due

renewal renew membership

1 reply to this topic

#1 Guest_Ian_*

Guest_Ian_*
  • Guests

Posted 04 May 2012 - 05:17 AM

Hello, I received a renewal notification email and I am wondering if I can still use my products without renewing? I know I'll need to renew to get the latest updates and training. Also the renewal date is 06/03/12, I'm guessing that is the American date of 6th June, not 3rd March as we say in the UK? Thank you.

#2 Jeremy Trask

Jeremy Trask

    Moderator

  • Moderators
  • Others: All Plugins, Builder, Members, Toolkit
  • 7,094 posts

Posted 04 May 2012 - 06:28 AM

Hi Ian

Yes, your products will continue to work as they are presently but you will no longer have access to updates or support (or any other facility that your membership entitled you to). The membership period is one year so expiry will be one year from the start of your current membership period. As an existing Customer you can get renewal discounts - please email sales@ithemes.com with details and they will be able to advise you, thanks.

Regards...jeremy

"Everything will be all right in the end. If it isn't all right yet then it isn't the end."




Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Pre-sales and other inquiries forum.


  



Also tagged with one or more of these keywords: information, renewal, renew, membership

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users