Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Help Understanding Backup Processbackup buddy
Posted 09 May 2012 - 12:08 AM
1. I'm assuming the plugin does a full backup to start with and then does incremental backups after that, correct?
2. If that is correct, I was wondering if it also tracks deleted/moved files and then syncs all changes to the backup so that I can essentially retrieve an exact copy of my site with everything in the right place?...hope that made sense
It seems like a lot of PC backup utilities like Windows Backup Manager and most of the cloud based options don't do this. So if you ever need to do a restore you have a ton of files you deleted ages ago suddenly back on your computer mixed in with every thing else.
Hope I'm making sense here.
Posted 09 May 2012 - 02:23 AM
Thanks for your enquiry regarding BackupBuddy.
In answer to your questions:
1) BackupBuddy does not make incremental backups, every backup is a full backup of your complete site (except any selected excluded directories) - essentially a "snapshot" of your site at that time. You can also make database only backups and these are also full database backups each time.
If you have some directories whose content is essentially unchanging (e.g., perhaps a library of audio or video files) then you can choose to do a backup including these (or back then up by alternative means) and then exclude these directories from further backups thus reducing the backup size.
2) A restore/migrate using a full backup will recreate your site exactly as it was when the backup was taken and it is recommended that a restore/migrate is performed into a "clean" location, that is with any previous WordPress installation removed otherwise the restored/migrated site may wind up in an indeterminate state.
I hope this provides the information that you need but if you have any additional question or clarification required in this respect please let us know, thanks.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."
Posted 09 July 2012 - 11:58 AM
NOTE: The existing website data must still stay on old domain name as i will still use it i just want to move the same data to another domain name.
Please advise how this can be done ?
Posted 09 July 2012 - 03:01 PM
please sign in (that should be fixed now, check your e-mail) and post in the Backupbuddy support forum: http://ithemes.com/forum/forum/74-backupbuddy/
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.