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Backupbuddy A Fatal Error Has Occured

Backup Buddy Error on Halt

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4 replies to this topic

#1 Guest_Kurt_*

Guest_Kurt_*
  • Guests

Posted 10 May 2012 - 08:52 AM

Please help.

The backup with BackupBuddy isn't working on one of the sites I manage.
It keeps running into fault mode on 604,7Mb.   A fatal error has occured is the message I get
I've tried to read the log, but it isn't easy to understand.

Is there a maximum of backup capacity?

Here is the log that has been generated.

Backing up with BackupBuddy v2.2.35...
14:48:47: Ping. Waiting for server . . .
14:48:41: Setting greedy script limits.
14:48:41: Attempted to increase maximum PHP runtime. Original: 60; New: 7200.
14:48:41: Set memory limit to 256M. Previous value < 256M.
14:48:41: Original PHP memory limit: 256; New: 256M.
14:48:41: Finished greedy script limits.
14:48:41: Full backup mode.
14:48:41: Performing pre-backup procedures.
14:48:41: Creating import data file.
14:48:41: Finished creating import data file.
14:48:41: Finished pre-backup procedures.
14:48:41: Running in modern backup mode based on settings.
14:48:41: Scheduling Cron
14:48:42: (Started new PHP page load process.)
14:48:42: Setting greedy script limits.
14:48:42: Attempted to increase maximum PHP runtime. Original: 60; New: 7200.
14:48:42: Set memory limit to 256M. Previous value < 256M.
14:48:42: Original PHP memory limit: 128; New: 256M.
14:48:42: Finished greedy script limits.
14:48:42: Peak memory usage: 26.045 MB
14:48:42: Starting database backup process.
14:48:42: Saving database content to file. (47 tables)
14:48:42: Only including WordPress tables in backup (unless more explicitly defined).
14:48:42: Beginning actual SQL dump.
14:48:44: Finished actual SQL dump.
14:48:44: database_end
14:48:44: Finished function `backup_create_database_dump`.
14:48:44: Peak memory usage: 26.981 MB
14:48:44: Scheduling Cron
14:48:46: (Started new PHP page load process.)
14:48:46: Setting greedy script limits.
14:48:46: Attempted to increase maximum PHP runtime. Original: 60; New: 7200.
14:48:46: Set memory limit to 256M. Previous value < 256M.
14:48:46: Original PHP memory limit: 128; New: 256M.
14:48:46: Finished greedy script limits.
14:48:46: Peak memory usage: 26.044 MB
14:48:46: Using all available zip methods in preferred order.
14:48:46: Creating ZIP file `/home/bdgvloer/domains/vloerenplanet.nl/public_html/wp-content/uploads/backupbuddy_backups/backup-vloerenplanet_nl-2012_05_10-5afei17k46.zip`. Adding directory `/home/bdgvloer/domains/vloerenplanet.nl/public_html/`. Compression: 1; Excludes: wp-content/uploads/backupbuddy_backups/
14:48:46: Using Compatibility Mode for ZIP. This is slower and less reliable.
14:48:46: If your backup times out in compatibility mode try disabled zip compression.
14:48:46: WARNING: Directory/file exclusion unavailable in Compatibility Mode. Even existing old backups will be backed up.
14:48:46: PCLZip compression enabled based on settings.
14:48:46: Creating ZIP file via PCLZip:/home/bdgvloer/domains/vloerenplanet.nl/public_html/;77003;/home/bdgvloer/domains/vloerenplanet.nl/public_html/
14:48:50: Ping. Waiting for server . . .
14:48:55: Ping. Waiting for server . . .
14:48:59: Ping. Waiting for server . . .
14:49:02: Ping. Waiting for server . . .
14:49:06: Ping. Waiting for server . . .
14:49:10: Ping. Waiting for server . . .
14:49:13: Ping. Waiting for server . . .
14:49:17: Ping. Waiting for server . . .
14:49:21: Ping. Waiting for server . . .
14:49:24: Ping. Waiting for server . . .
14:49:24: Temporary ZIP file size: 1.28 MB
14:49:30: Ping. Waiting for server . . .
14:49:30: Temporary ZIP file size: 13.95 MB
14:49:34: Ping. Waiting for server . . .
14:49:34: Temporary ZIP file size: 23.66 MB
14:49:38: Ping. Waiting for server . . .
14:49:38: Temporary ZIP file size: 34.44 MB
14:49:41: Ping. Waiting for server . . .
14:49:41: Temporary ZIP file size: 44.38 MB
14:49:45: Ping. Waiting for server . . .
14:49:45: Temporary ZIP file size: 52.93 MB
14:49:48: Ping. Waiting for server . . .
14:49:48: Temporary ZIP file size: 64.11 MB
14:49:52: Ping. Waiting for server . . .
14:49:52: Temporary ZIP file size: 89.25 MB
14:49:56: Ping. Waiting for server . . .
14:49:56: Temporary ZIP file size: 124.94 MB
14:50:00: Ping. Waiting for server . . .
14:50:00: Temporary ZIP file size: 148.01 MB
14:50:07: Ping. Waiting for server . . .
14:50:07: Temporary ZIP file size: 183.6 MB
14:50:10: Ping. Waiting for server . . .
14:50:10: Temporary ZIP file size: 210.45 MB
14:50:14: Ping. Waiting for server . . .
14:50:14: Temporary ZIP file size: 244.26 MB
14:50:18: Ping. Waiting for server . . .
14:50:18: Temporary ZIP file size: 284.92 MB
14:50:21: Ping. Waiting for server . . .
14:50:21: Temporary ZIP file size: 317.34 MB
14:50:25: Ping. Waiting for server . . .
14:50:25: Temporary ZIP file size: 341.64 MB
14:50:29: Ping. Waiting for server . . .
14:50:29: Temporary ZIP file size: 377.55 MB
14:50:32: Ping. Waiting for server . . .
14:50:32: Temporary ZIP file size: 412.49 MB
14:50:36: Ping. Waiting for server . . .
14:50:36: Temporary ZIP file size: 445.57 MB
14:50:40: Ping. Waiting for server . . .
14:50:40: Temporary ZIP file size: 471.44 MB
14:50:44: Ping. Waiting for server . . .
14:50:44: Temporary ZIP file size: 509.93 MB
14:50:48: Ping. Waiting for server . . .
14:50:48: Temporary ZIP file size: 542 MB
14:50:51: Ping. Waiting for server . . .
14:50:51: Temporary ZIP file size: 573.95 MB
14:50:55: Ping. Waiting for server . . .
14:50:55: Temporary ZIP file size: 590.89 MB
14:50:59: Ping. Waiting for server . . .
14:50:59: Temporary ZIP file size: 601.06 MB
14:51:02: Ping. Waiting for server . . .
14:51:02: Temporary ZIP file size: 607.64 MB
14:51:06: Ping. Waiting for server . . .
14:51:06: Final ZIP file size: 608.58 MB
14:51:03: Renaming PCLZip File...
14:51:03: Renaming PCLZip success.
14:51:03: PCLZip error message (if any): PCLZIP_ERR_NO_ERROR (0) :
14:51:03: Backup file created in compatibility mode (PCLZip).
14:51:04: Backup ZIP file successfully created.
14:51:04: Chmod to 0644 succeeded.
14:51:04: Database Server has gone away, attempting to reconnect.
14:51:04: Database Server reconnection failed.
14:51:04: Backup FAILED. Backup file produced but Database Server has gone away, unable to schedule next backup step
14:51:04: Failed function backup_zip_files. Backup terminated.
14:51:04: Peak memory usage: 155.237 MB
A fatal error has been encountered.  The backup has halted.


Please help !!

With regards

Kurt

#2 Dustin Akers

Dustin Akers

    Moderator

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  • Others: All Plugins, All Themes
  • 17,787 posts

Posted 10 May 2012 - 10:22 AM

Hi Kurt,

Could you please log in with your ithemes' username/password and post about your issue in the BackupBuddy forum? The BackupBuddy forum can be found here: http://ithemes.com/forum/forum/74-backupbuddy/

And no, BackupBuddy doesn't have any limits in it. If hitting any kind of capacity on the server then it is from the server's configurations determined by host.


Thanks,
-Akers
Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.
PRAISE LORD HELIX

#3 Guest_Kurt_*

Guest_Kurt_*
  • Guests

Posted 10 May 2012 - 10:56 AM

Hi Dustin,

i've tried to login first before'I've made this post. I've no permission to the forum. I used the same name and password as I use to login to download for example
backupbuddy. I've send an e-mail to the forum keeper, to give me permission.

Thnkx
Kurt

#4 Guest_rich_*

Guest_rich_*
  • Guests

Posted 06 November 2012 - 08:18 AM

I am having the same problem with getting the backup to work AND with the logging into the forum. Will someone from backup buddy please contact me to resolve this? My email is richard (at) sheffield-hypnosis.co.uk

#5 Dustin Akers

Dustin Akers

    Moderator

  • Moderators
  • Others: All Plugins, All Themes
  • 17,787 posts

Posted 06 November 2012 - 11:10 AM

Hi Rich,

If having issue with logging into the forum to post in the member's section then can email support@ithemes.com to check things out on the account for you.


Thanks,
-Akers
Welcome to the forums. Be sure to post your questions in the correct forum and don't forget about the new and improved search function located in the top right of the forum pages. The gear/wheel symbol next to the search box will give you more options for advanced searching. Thank you and have a nice day.
PRAISE LORD HELIX