Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Video Showcase: 404 Not Found
Posted 18 June 2012 - 04:53 PM
My client uploads 12 new video every week. We currently use JWPlayer with an XML playlist and crossdomain.xml because the videos have their separate hosting account (unlimited bandwidth, shared)
I am testing out the builder and the Video Showcase plugin. I created a new group called "horoscopes" and added two self hosted videos in MP4 format that rare hosted on that remote domain. (Your trial system won't let me upload my smallest video to try them locally.) I also added custom thumbnail images by uploading and selecting.
When I add the short code to a test page, the text titles show up, but not the thumbnail images.
When I click the text links, I get the pop up, but it displays the 404 page with the header, etc.
How can I test with my existing videos?