Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
4th of July weekend:
Please note that due to the 4th of July celebrations, today, Friday July 3 the iThemes offices are closed. Normal Support will resume on Monday July 6.
Thanks for understanding, and have a great weekend.
Posted 22 June 2012 - 06:39 AM
Posted 22 June 2012 - 08:26 AM
As of right now, BackupBuddy does not support automated offsite backups to Google Drive. It is something that has been added to our feature requests and our developers are looking into it as a possibility, but there is currently not a timeline for when that will be added.
Posted 23 July 2012 - 05:50 PM
Posted 14 September 2012 - 02:58 AM
Posted 01 March 2013 - 04:37 PM