Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Problem After Upgrade
Posted 26 June 2012 - 04:27 AM
What can I do?
Posted 26 June 2012 - 08:08 AM
Could you please login to the forum (using the same username and password you use for your member area) and post this question in the BackupBuddy forum? That way we can get you the help that you need!
Posted 27 June 2012 - 10:38 PM
Posted 02 July 2012 - 04:34 AM
our members only forum indeed does not allow manual registration. You should sign in with the username and password you use to access the membership area (from where you downloaded the product(s) you purchased), and post your support request in the relevant support forum,
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.