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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Need Support For Forum Loginbackup buddy
Posted 27 June 2012 - 08:30 PM
I'm trying to log a support issue with Backup Buddy v3 in the member forum, but my login credentials are not working. It's weird because I can login to the members area to get the plugin, updates, etc. but when I use that same information to login to the backup buddy forum, I get "user not found" errors.
I've even tried password recovery with my email address and still get the same problem.
Is there someone I can email about this? i've been trying to find support about getting support, but it seems only accessable if I'm logged into the forums.
Posted 28 June 2012 - 03:15 AM
please send an e-mail to email@example.com and include your iThemes username and e-mail address,
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