Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Backup Buddy Clone For Customers
Posted 07 July 2012 - 07:27 AM
Can I use backup buddy to make a clone of a site and just give it digitally to my customers without having to set it up for them? I own wp twin, but than I have to do it myself or my customer must buy wp twin. I like to outsource the task to my customer and share a clone on my (secured membership) site.
Posted 09 July 2012 - 10:00 AM
If you create a backup of a site with BackupBuddy and give them that backup .zip and an importbuddy.php file (along with the password you've set to run that importbuddy file of course) then they will be able to migrate/restore the site by running importbuddy. BackupBuddy can work doing that and some people do use it for that. If the unexpected and unfortunate happens and they run into issues with it, you'd have to post in the BackupBuddy support forums for them though since it is your account and they don't have access to that forum.
PRAISE LORD HELIX