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Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Support during Holidays:

During the Holidays (Dec. 22 - Jan. 2) our support staff will spend well-deserved time with their families and loved ones.

We can not guarantee the same level of support that you are used to.

Moderators will check in on the support forum, but response times may be longer than expected.


Your iThemes support team wishes you happy holidays!

Hip Hip Hooray For Sridhar!

Sridhar Sridhar Katakam the BEST Thank you!

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#1 helencta

helencta

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Posted 21 July 2012 - 12:23 PM

For those of you reading this forum:  We iTheme users are SO very fortunate to have such a crackerjack Tech Support team--Special kudos to Sridhar Katakam, who is absolutely the best!  He knows his stuff, man....  Makes us (and our websites) look good.

Thanks, Sridhar, for ALL your help.  You're awesome!

Best,

Helen Castillo




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