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Welcome to the forum:

Welcome to the iThemes forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Thank You, Ithemes Builder And Sridhar Katakam!

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#1 johnbeatty


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Posted 23 July 2012 - 03:46 AM

When I first bought Builder I was a bit frustrated with it.

Things I wanted to do, I couldn't.

I still need to customize many projects and get stumped on them.

Through being patient and with the help of Sridhar, he has given me a wealth of education that I could have not purchased!

He knows how to code, and he knows Builder!!!

I cannot thank him, and the whole team for all the support *after* the purchase I have received.

Without it, I would have been lost and still frustrated. Now I'm challenged and enjoy trying to solve a problem myself before coming to the forums...but I know when needed, I'll get fast and generous help!

Blessing to all!


#2 dallas



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Posted 30 July 2012 - 01:57 PM

I understand.  Me, too, on thank you!

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