Attempting to upgrade a plugin results in the following error message:
Unpacking the package…
Installing the plugin…
Destination folder already exists.
Plugin install failed.
Screenshot of error: http://awesomescreenshot.com/027bh6kb0
The 'easy theme and plugin upgrades' plugin is installed and active. And I've selected 'yes' to the 'Upgrade existing plugin?' question.
I've tried deactivating the plugin that I'm upgrading before uploading the new version and it still produced the error.
2
Destination Folder Already Exists. Plugin Install Failed.
Started by
webiquity
, Jul 25 2012 07:08 PM
upgrade plugin error
1 reply to this topic
#2
Ronald
-
- Administrators
- Others: All Plugins, All Themes, Moderators, Webdesign
-
- 22,296 posts
Forum Admin
Posted 27 July 2012 - 05:41 AM
Hi,
can you try uploading the (uzipped) plugin folder to the /wp-content/plugins/ folder via ftp. Before soing so, remove the existing plugin folder,
Ronald
can you try uploading the (uzipped) plugin folder to the /wp-content/plugins/ folder via ftp. Before soing so, remove the existing plugin folder,
Ronald
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Reply to this Topic
ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.
For BackupBuddy related issues, be sure to include the status log from your most recent backup.
CLICK HERE to start a new topic in the Easy Theme and Plugin Upgrades Plugin forum.
Also tagged with one or more of these keywords: in progress, upgrade plugin, error
0 user(s) are reading this topic
0 members, 0 guests, 0 anonymous users
