Attempting to upgrade a plugin results in the following error message:
Unpacking the package…
Installing the plugin…
Destination folder already exists.
Plugin install failed.
Screenshot of error: http://awesomescreenshot.com/027bh6kb0
The 'easy theme and plugin upgrades' plugin is installed and active. And I've selected 'yes' to the 'Upgrade existing plugin?' question.
I've tried deactivating the plugin that I'm upgrading before uploading the new version and it still produced the error.
Destination Folder Already Exists. Plugin Install Failed.
Started by
webiquity
, Jul 25 2012 07:08 PM
upgrade plugin error
1 reply to this topic
#1
Posted 25 July 2012 - 07:08 PM
#2
Posted 27 July 2012 - 05:41 AM
Hi,
can you try uploading the (uzipped) plugin folder to the /wp-content/plugins/ folder via ftp. Before soing so, remove the existing plugin folder,
Ronald
can you try uploading the (uzipped) plugin folder to the /wp-content/plugins/ folder via ftp. Before soing so, remove the existing plugin folder,
Ronald
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