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Destination Folder Already Exists. Plugin Install Failed.

upgrade plugin error

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#1 Intelliweb

Intelliweb

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Posted 25 July 2012 - 07:08 PM

Attempting to upgrade a plugin results in the following error message:


Unpacking the package…

Installing the plugin…

Destination folder already exists.

Plugin install failed.


Screenshot of error:  http://awesomescreenshot.com/027bh6kb0



The 'easy theme and plugin upgrades' plugin is installed and active.  And I've selected 'yes' to the 'Upgrade existing plugin?' question.

I've tried deactivating the plugin that I'm upgrading before uploading the new version and it still produced the error.

#2 Ronald

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Posted 27 July 2012 - 05:41 AM

Hi,

can you try uploading the (uzipped) plugin folder to the /wp-content/plugins/ folder via ftp. Before soing so, remove the existing plugin folder,

Ronald

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