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#1 Guest_priya_*

Guest_priya_*
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Posted 02 August 2012 - 06:51 AM

Hi Support,

When I run the backup in BackupBuddy the site got crashed. Can you suggest in this regard.Can you give the steps to avoid this in future.

#2 Elise Alley

Elise Alley

    iThemes Support

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  • Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
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Posted 02 August 2012 - 08:30 AM

Hi priya,

Can you login to the forum (should be the same username and password you use for your iThemes member panel login) and post your question in the BackupBuddy forum?  They'll be able to help you out there.  Just be sure to give them as much information as possible.

Thanks,

Elise



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ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

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