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#1 Guest_priya_*

Guest_priya_*
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Posted 02 August 2012 - 06:51 AM

Hi Support,

When I run the backup in BackupBuddy the site got crashed. Can you suggest in this regard.Can you give the steps to avoid this in future.

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 02 August 2012 - 08:30 AM

Hi priya,

Can you login to the forum (should be the same username and password you use for your iThemes member panel login) and post your question in the BackupBuddy forum?  They'll be able to help you out there.  Just be sure to give them as much information as possible.

Thanks,

Elise




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.