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Feeling Ripped Off

Started by Guest_Charlie Moger_* , Aug 02 2012 08:05 PM

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#1 Guest_Charlie Moger_*

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Posted 02 August 2012 - 08:05 PM

I purchased PluginBuddy Developers Suite from you. The license says unlimited sites.

Last month the admin of one such site contacted me. We get an error message that say "Cheatin', eh?" any time we try to add or edit a slideshow in DisplayBuddy.

When I checked the license, it says it's expired. How can that be?
$197 only gets me a year? On ONE site?

When I tried logging into the support sites, I kept getting an error message and finally got locked out.

What am I doing wrong? Or, is this your business practice? Hoping not.

Charlie.

#2 Ronald

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Posted 08 August 2012 - 04:01 AM

Hi Charlie,

please read this post: http://ithemes.com/forum/topic/30942-why-is-my-unlimited-site-license-for-backup-buddy-gone/page__view__findpost__p__143824 that should explain,

Ronald

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To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

#3 Guest_David Perkins_*

Guests

Posted 16 August 2012 - 04:26 PM

I have a similar problem. I purchased DisplayBuddy for two sites @ $15. It has expired. When I went to renew, the only option is for unlimited sites for $150. I am using Slideshow only, and only on one site. Is that now going to cost me $150 a year? Because I have to tell you, there are better options out there.

Also, I'm no longer allowedto login to the forum. And I can't read your damn captcha!

#4 Ronald

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Posted 17 August 2012 - 05:16 AM

@Dived Perkins,

please contact sales@ithemes.com by e-mail regarding this, you should be able to buy a single or 2-site license,

Ronald

Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

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