Renewing Every Year?
Posted 14 August 2012 - 01:32 PM
In September of 2011 I purchased Builder Theme - Developer Pack (Unlimited sites). I didn't realize that this was a yearly billing for templates when I purchased it. I don't want to keep having to pay every year for only one template I'm using.
What are my other options?
Posted 05 October 2012 - 09:49 AM
a) It that right?
If so, then I'd infer that in order to have access to updates after my 1st-year license expires, I'd need to pay the full price again for the plan I originally purchased.
Is that right?
Posted 08 October 2012 - 12:35 PM
yes, you are correct. We do offer 25% discount for renewals though, so you won't be paying full price again,
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Posted 11 October 2012 - 11:19 AM
Posted 11 October 2012 - 11:27 AM
I'm sorry for the confusion. However, on our sales page where you make your purchase, we do note that access to support and updates is good for one year.
The screenshot I included is of BackupBuddy, but it'd be the same for any item.
Again, I apologize if there was any confusion. You can renew your subscription if you'd like and there is a 25% discount for renewing customers. You can contact firstname.lastname@example.org for help with that if you'd like.
Posted 25 October 2012 - 11:54 AM
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