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4 replies to this topic

#1 Guest_Lewis_*

Guest_Lewis_*
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Posted 20 August 2012 - 02:32 PM

I know this is not the place to ask this question, but don't know where else to try.

I have been an affiliate of iThemes for several years.

I always corresponded with Nina East in the past with affiliate questions.  I found out she is no longer there, and was advised that Sales support would be handling affiliate chores for the present.  I have emailed them several times over the past few weeks, but have not received any reply at all.

My problem is that several links do not work since you changed over to the new website.  Below is a copy of what I emailed to Sales support:


I discovered that a lot of my affiliate links on my website are now leading to "page not found" since you changed over to your new website.

Are we going to have to redo a lot of our affiliate links?  If so, is there any way to know which ones without just trying every one to see which ones do not work?  Are new links even available yet for the ones that changed?

Thanks,

Lewis Poteet

Can anyone advise me on what I should do about the non-working links?

Thanks

#2 Kristen Wright

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Posted 20 August 2012 - 03:58 PM

Hi Lewis, thanks for alerting us about this. When we changed the site over, many of the URL structures changed - which affected the affiliate links.

We've updated them and everything should be working correctly now. Just let us know if you encounter any more issues.

Thanks!

#3 Lewis Poteet

Lewis Poteet

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Posted 20 August 2012 - 08:40 PM

A lot of mine are still not working.

If I login to the affiliate site and go to the affiliate banners and links page, here are just a few of the first ones that do not work:

flexx blog theme
cubicle
essence
titanium
and probably a lot more on down the list

Also, the flexx  banners

Lewis

#4 Ronald

Ronald

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Posted 21 August 2012 - 06:48 AM

Hi Lewis,

I'll chase this further, apologies,

Ronald

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#5 Lewis Poteet

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Posted 13 September 2012 - 05:55 PM

Is there any progress on getting affiliate links working correctly?  I just tried some of them on your affiliate links page, and they still go to a page not found.

Lewis