Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Important Security Update for All iThemes Customers - please read this
Posted 26 August 2012 - 01:44 PM
I was wondering how to properly customize the Builder Child Theme? I had a person install Builder & the default child theme
on my web space. She has a developer's license. She told me in order to get support, I had to purchase Builder on my own.
That's no problem. I just need guidance on how to select a child theme to work with. I'm not sure if I should stay with the default theme, or if I should change.
My domain is at http://georgenieves.com
I would appreciate whatever help you can provide. Thank you for your time.
Posted 26 August 2012 - 04:44 PM
from the (our) support point of view, it doesn't matter which Builder child theme or themes you purchase. Purchase any Builder child theme and you will have access to the Builder support forum, and related forums (e.g. for Builder Stylemanager, Builder Blocks, and any plugins that come shipped with Builder).
Your site was built on the Default Child theme, but regardless of that, you can have a look at the theme portfolio, and perhaps find a theme that suits you better, or appeals to you better.
does that make sense?
(I also notice that you have posted another inquiry on this forum - still in moderation - but I think it's asking the same, so I'll just remove that, ok?)
Join the iThemes Builder Community on Google+.
To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.
When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.
Posted 26 August 2012 - 06:59 PM
In general, there are two scenarios.
- The most commonly used approach is to check out all the available Builder child themes and pick one which you like the best and customize it further to your needs, if desired. A list of all child themes is available here and here.
- If you want to re-do a already existing site or design say, in the form of a PSD, then BuilderChild-Default or BuilderChild-Foundation-Blank is recommended. BuilderChild-Default is designed to look just like the parent Builder theme.