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Purchased Website Files Backed Up With Back Up Buddy
Posted 20 September 2012 - 07:59 PM
I don't know what to do. I'm not technical at all..
Am I supposed to buy this plugin just to get my site to load? And am I correct, it costs like $75? And what is a 10 license? I'm really lost here and I know I sound dumb for asking.
Posted 21 September 2012 - 08:02 AM
In order to have access to product updates and the support forums, you would need to purchase BackupBuddy. The package with 2 licenses is currently $75 dollars. That just means that you can install and license BackupBuddy on up to 2 sites.
You don't actually need to install BackupBuddy in order to load the site. Did your developer also give you an importbuddy.php file? You'd need that along with the password for ImportBuddy and you can load the site. You should try to get in touch with your site developer and get that along with instructions if possible.