Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Transfer Wordpress Website
Posted 24 September 2012 - 07:39 PM
Posted 25 September 2012 - 07:32 AM
There would not be a change in the username and password for your site's login. BackupBuddy would transfer your site from one domain/server to the other and takes with it all of your users, settings, etc.
Please let us know if you have any other questions.