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all access pass


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3 replies to this topic

#1 tkeiser26

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Posted 09 April 2010 - 12:07 PM

at the end of the one year all access pass do you get rebilled or can we CHOOSE to renew. Is it automatic renew?

#2 sarah

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Posted 09 April 2010 - 03:12 PM

Hey Teresa

Yes, renewal is totally optional. We do not do automatic billing on the subscriptions.

And even after your subscription is up your themes are still yours to use and keep. You just don't receive automatic updates for your themes anymore.

Sarah

#3 tkeiser26

tkeiser26

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Posted 09 April 2010 - 03:15 PM

do i still get an area to download any of the themes during that release year?

Will i still have an area to log into as an affiliate?

#4 sarah

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Posted 09 April 2010 - 03:35 PM

During your subscription year you have a specific area to download all of your themes, the member panel.

If you choose not to renew though, no, you will not be able to still download your themes.

Your affiliate's area though will still be accessible, regardless of whether you renew or not.




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.