Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
4th of July weekend:
Please note that due to the 4th of July celebrations, today, Friday July 3 the iThemes offices are closed. Normal Support will resume on Monday July 6.
Thanks for understanding, and have a great weekend.
Posted 05 October 2012 - 08:38 AM
I would like to know if Backup buddy supports the separation of content and view. I would like to develop a website offline and then when I am happy with the view, I would like to push the presentation up to the main server without touching the content. Is this possible?
If it is possible, can this also be used for the Headway theme? I understand that the information Headway needs is mixed in the database with the rest of the content used by Wordpress. So, can I backup and restore just the view of a website without touching the content?
Posted 05 October 2012 - 09:05 AM
With BackupBuddy, you can either create full backups (that would include your WordPress settings, your theme, your databases, everything) or a database only backup. So there isn't really a way to backup just the theme for your site using BackupBuddy.
So, while there are no known conflicts with BackupBuddy and Headway and a number of BackupBuddy customers use it successfully with Headway, I don't think you'd be able to use BackupBuddy the way that you're wanting, if I'm understanding your question correctly.