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Loaded Ajaz Edit Comments. Doesn't Show On Website?

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#1 Guest_Kevin F. Montague_*

Guest_Kevin F. Montague_*
  • Guests

Posted 06 October 2012 - 12:49 AM

Hi, I'm nearly done with full set up for my WordPress site eStore and thought it would be great to add in a comment feature for my vistors as I traffic people to my site to explore my product offerings. I went into the plugins search and found the Ajax Edit Comment plugin available, so I loaded it in. It loaded in fine in that it shows as active, but I can not find a way to get it to show on my eStore. I've viewed allt he option tabs and find no other way to activate the plugin so the world can see and use it on my website. I've watched the tutorials too. It looks great, but I have no idea what I'm missing. Is this a free program for the webmaster through WordPress or not? Is there something I'm missing that needs to be done to make it fully active on my webite?

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 08 October 2012 - 09:46 AM

Hi Kevin,

Could you please provide us with a url so that we can take a look at what's going on?  That's the only way we can really diagnose any issues.  

Now, just to make sure I'm understanding fully, you ask, "Is this a free program for the webmaster through WordPress or not?"  In the backend, the only place you're going to see it is on actual comments.  So if you go to the Comments menu along the left of your dashboard and then into a specific comment, you should see something like this:

Screen shot 2012-10-08 at 10.37.49 AM.png

As for showing on the front end, I'm not sure what eCommerce plugin you're using, but you're only going to see it on comment-able items such as pages and posts.  It's not necessarily going to add the comment function to everything.  But where you have comments available, you should see something like this:

Screen shot 2012-10-08 at 10.44.06 AM.png

The line just below "Logged in as..." is the Ajax Edit Comments options.  If this isn't showing for you where comments are, you might try to test for a plugin conflict.  So deactivate all plugins except for Ajax Edit Comments and see if it shows as it should.  If it does, try reactivating your other plugins one at a time, checking your comments area each time, to see which one is creating the conflict.  

Let me know if this helps or not.  And if you give us a url, we can take a look for you.