Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Monday, May 25 2015 is Memorial Day. Please note that the iThemes offices are closed during National Holidays.
Support will resume on Tuesday May 26.
Pre Sales Questions
Posted 04 November 2012 - 07:29 PM
1 - Are the Display Buddy plugins responsive?
2 - Does the Loop Buddy plugin work with Genesis themes?
Posted 05 November 2012 - 09:12 AM
Thanks for your interest in iThemes products!
1) Some of our plugins are currently in development to become responsive( we just recently released Builder Responsive ). I don't have an exact timeline, but it's in the works!
2) LoopBuddy works with themes that are Loop Standard enabled. http://ithemes.com/codex/page/LoopBuddy#The_Loop_Standard. If your theme doesn't support it, it can be modified to do so http://ithemes.com/codex/page/LoopBuddy#Modifying_a_Theme_to_Use_LoopBuddy. Alternatively, you can use LoopBuddy in a widget area.
Here's a link to the full LoopBuddy Codex, you can find other useful information there.
Please let me know if this helps, or if you have any other questions!