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#1 Guest_James Lehner_*

Guest_James Lehner_*
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Posted 14 November 2012 - 03:19 PM

Will your platform works with other themes or only with your?

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 14 November 2012 - 03:28 PM

Hi James,

Do you mean iThemes Builder?  If so, no.  Builder is the foundation theme and then you would use one of the Builder child themes on top of that.  So, if you have a Genesis theme for example, you can't run it on Builder.  

Let me know if that answers your question or not.

Thanks,

Elise

#3 maxsandoval

maxsandoval

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Posted 04 December 2012 - 08:47 PM

HI,
I am not happy with the product. Where do I go to being the process of returning the items and getting a refund.
Thanks,
Max

#4 Charleen Green

Charleen Green

    Sales

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Posted 05 December 2012 - 07:31 PM

Hi Max:

If you are having trouble with our Builder Foundation Child Theme we offer free webinars, tutorials, ebooks etc to assist you in learning Builder.

http://ithemes.com/builder-basics-training/

You can always ask for help in our support forum using the same username and password as your member account at the link below:

http://ithemes.com/forum/forum/64-builder/

Our FAQ's are clearly stated on our website:  http://ithemes.com/frequently-asked-questions/

If you need further assistance in the above FAQ's please email sales@ithemes.com

Have a nice evening.

Char
Sales