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About Backupbuddy

Started by ibrothers , Nov 20 2012 09:20 AM

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3 replies to this topic

#1 ibrothers

New Member

Members
2 posts

Posted 20 November 2012 - 09:20 AM

Hi

First of all I think it is a usefull plugin but I have made a mistake in my choice of license.

Can you please arrange a refund?

I already made a payment. Explained in an email to your sales(at)yourdomain.com

Thanks

#2 Elise Alley

iThemes Support

Administrators
Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
3,164 posts

LocationOklahoma City, OK

Posted 20 November 2012 - 09:21 AM

Hi ibrothers,

sales@ithemes.com are the ones who would need to help you with any changes to the license package you purchased. They should get back to you soon!

Thanks,

Elise

#3 ibrothers

New Member

Members
2 posts

Posted 20 November 2012 - 11:49 AM

Thanks can I change the license ? or should I refund and order again?

#4 Elise Alley

iThemes Support

Administrators
Others: All Plugins, All Themes, Members, Moderators, Toolkit, Webdesign
3,164 posts

LocationOklahoma City, OK

Posted 20 November 2012 - 11:53 AM

Hi ibrothers,

They should be able to change the package that you have and you'll just pay the difference. The sales team will be able to give you all the information that you need.

Let us know if you have any other questions.

Thanks,

Elise

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