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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Posted 20 November 2012 - 09:20 AM
First of all I think it is a usefull plugin but I have made a mistake in my choice of license.
Can you please arrange a refund?
I already made a payment. Explained in an email to your sales(at)yourdomain.com
Posted 20 November 2012 - 09:21 AM
firstname.lastname@example.org are the ones who would need to help you with any changes to the license package you purchased. They should get back to you soon!
Posted 20 November 2012 - 11:49 AM
Posted 20 November 2012 - 11:53 AM
They should be able to change the package that you have and you'll just pay the difference. The sales team will be able to give you all the information that you need.
Let us know if you have any other questions.