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Backupbuddy / Go Daddy


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#1 Guest_Paul_*

Guest_Paul_*
  • Guests

Posted 28 November 2012 - 11:17 AM

Hi
I would really like to buy backupbuddy but I understand that issues can exist with timeouts using go daddy web hosting. Changing hosts is not an option for me at this point, but I have raised a query with go daddy and got the following response
" It appears you are looking to run a particular application and may need to increase the max_execution timeout. This can be increased using a php5.ini file. "
Can you tell if this would resolve the issue? Clearly I do not wish to buy the software only to find I cannot use it.
Thanks
Paul

#2 Gerroald

Gerroald

    iThemes Support

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  • Others: All Plugins, All Themes, Toolkit, Webdesign
  • 3,554 posts

Posted 28 November 2012 - 11:34 AM

Hello Paul,

There are many happy BackupBuddy users that host with GoDaddy. Some users have experienced issues with timeouts using GoDaddy. There are workarounds/solutions for these issues including increasing the PHP max_execution_time. Our support forums will be open to you if you run into any problems or need assistance with BackupBuddy :smile:.

Please let me know if you have any other questions!

Thanks,

Gerroald