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Backupbuddy / Go Daddy


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#1 Guest_Paul_*

Guest_Paul_*
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Posted 28 November 2012 - 11:17 AM

Hi
I would really like to buy backupbuddy but I understand that issues can exist with timeouts using go daddy web hosting. Changing hosts is not an option for me at this point, but I have raised a query with go daddy and got the following response
" It appears you are looking to run a particular application and may need to increase the max_execution timeout. This can be increased using a php5.ini file. "
Can you tell if this would resolve the issue? Clearly I do not wish to buy the software only to find I cannot use it.
Thanks
Paul

#2 Gerroald

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Posted 28 November 2012 - 11:34 AM

Hello Paul,

There are many happy BackupBuddy users that host with GoDaddy. Some users have experienced issues with timeouts using GoDaddy. There are workarounds/solutions for these issues including increasing the PHP max_execution_time. Our support forums will be open to you if you run into any problems or need assistance with BackupBuddy :smile:.

Please let me know if you have any other questions!

Thanks,

Gerroald




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.