Welcome to the forum:
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Monday, May 25 2015 is Memorial Day. Please note that the iThemes offices are closed during National Holidays.
Support will resume on Tuesday May 26.
Posted 09 December 2012 - 04:27 AM
I'm thinking about buying the student toolkit, but I had a couple of questions.
I know that the flexx theme doesn't include any shortcodes, but do any of the themes in the student toolkit have access to shortcodes such as accordians, pricing charts, and buttons etc...
Does the student toolkit include unlimited developer licenses for all the themes, and plugins like the Web Designer's Toolkit does?
Posted 10 December 2012 - 09:22 AM
The Student Toolkit does include unlimited licensing for the year of membership for all themes and plugins. You would have access to the student forum where students can help one another, but would not have access to full forum support.
There are not any plugins built into the themes if that's what you're asking. There are shortcodes with some of the plugins you use to add them to your site.
Let us know if you have any other questions.