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Timed Out Error


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#1 Guest_John_*

Guest_John_*
  • Guests

Posted 12 December 2012 - 06:04 PM

Hello, I am using backup buddy and when I have the back up floder clicked and hit the next button on the first step all it does is sit there and then I get a  "504 Gateway Time-out " error. What am I doing wrong. I have my zipped file in my hosting database. Any help would be appreciated.

#2 Elise Alley

Elise Alley

    iThemes Support

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Posted 13 December 2012 - 08:16 AM

Hi John,

Can you please login (it should be the same username and password you'd use to login to your iThemes member panel) and post your question in the BackupBuddy Forum.  The moderators will be able to help you there.

Thanks,

Elise




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.