Javascript Disabled Detected

You currently have javascript disabled. Several functions may not work. Please re-enable javascript to access full functionality.

1

Ithemes Account + Licences

Started by Guest_romain tordo_* , Jan 08 2013 06:30 AM

Reply to this topic

1 reply to this topic

#1 Guest_romain tordo_*

Guests

Posted 08 January 2013 - 06:30 AM

good afternoon,
I can't seems to access my ithemes account, after asking to reset my password, i am redirected to the login page which doesn't accept my new password.

In the meantime, I bought backupbuddy about a year ago for a multisite setup and the software is loosing his licence every day, so I have to detach it and generate a new one. Now it seems that I can renew the licence and update from 2.2.35 to 3+.

could you help me?

thanks

rt

#2 Ronald

Forum Admin

Administrators
Others: All Plugins, All Themes, Moderators, Webdesign
22,272 posts

Posted 08 January 2013 - 07:26 AM

Hi,

what is your iThemes username?

Ronald

Join the iThemes Builder Community on Google+.

To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.

When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.

Back to Pre-sales and other inquiries

Reply to this Topic

ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Pre-sales and other inquiries forum.

0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users