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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.
Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.
Changing My Email Address
Posted 18 January 2013 - 08:45 PM
I'd like to change the email address for forum notifications. When I go to the Email & Password page under My Settings, I can change the password but don't see any way to change the email address.
Is it possible to do this?
Posted 21 January 2013 - 12:28 PM
currently, it is not possible to change your forum e-mail address. Changing the e-mail address will break the verification of your subscriptions, since it is used to validate your membership information by linking to the e-mail address in the membership site,
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