I have purchased backupbuddy for two. I had an up to date discount code and used it. Paypal have paid it, I can log into the main user account but I cant find anything related to my order or any form of acknowledgement that I have signed up for a year.
I am not going to go through the purchasing process again when you have taken my money but I desperately need your plugin and cannot contact anyone in your organisation. Can someone please help me?
1
Have Purchased Backupbudy But Unnable To Download It
Started by
Guest_Stuart_*
, Jan 28 2013 06:12 AM
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5 replies to this topic
#2
Ronald
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Posted 28 January 2013 - 06:37 AM
Hi,
please send me an e-mail (ronald@ithemes.com) with the username and e-mail address you used when you made the purchase. I will look into this,
thanks,
Ronald
please send me an e-mail (ronald@ithemes.com) with the username and e-mail address you used when you made the purchase. I will look into this,
thanks,
Ronald
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#3 Guest_Stuart_*
Guest_Stuart_*
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Posted 28 January 2013 - 08:42 AM
Hi,
I have emailed you with the information you requested.
Many thanks. I think your software is great and probably the only tool that can help me right now!
Stuart
I have emailed you with the information you requested.
Many thanks. I think your software is great and probably the only tool that can help me right now!
Stuart
#4
Ronald
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Posted 28 January 2013 - 01:58 PM
reported resolved
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#5 Guest_Margaret Campbell_*
Guest_Margaret Campbell_*
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Posted 28 January 2013 - 02:17 PM
I'm having the same problem... all excited about getting going with the developer suite... and I am stuck in a member page that goes nowhere.
Thanks ... want to download backup buddy and one other plug in ASAP
user: margaret
margaretjcampbell@gmail.com
Thanks ... want to download backup buddy and one other plug in ASAP
user: margaret
margaretjcampbell@gmail.com
#6
Ronald
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Posted 30 January 2013 - 06:32 AM
these have been resolved, and were a result of an outage at PayPal last Monday
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