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Account Disabled

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1 reply to this topic

#1 Guest_Richard Cheah_*

Guest_Richard Cheah_*
  • Guests

Posted 16 December 2009 - 10:52 PM


Purchased has been made for the Builder Theme moments ago.
However, upon changing password, the account has been
disabled for no apparent reason.
The warning message reads contact admin. Any idea where to
contact the admin for reset?

Yours sincerely

Richard Cheah

#2 Cory Miller

Cory Miller

    iThemes CEO

  • Administrators
  • 185 posts

Posted 17 December 2009 - 05:56 AM

It could be because of multiple login attempts. Let it sit for at least and hour and come back to it.
I show your account is alive and active.

Edited by Cory Miller, 17 December 2009 - 04:57 AM.

Founder, iThemes.com
Making web design fun and easy since 2008

Please don't PM me but you can email me at cory@ithemes.com