Welcome to the forum:
Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!
Also take note of the forum guidelines.
Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
Important Security Update for All iThemes Customers - please read this
Just Bought The 2 Sites License But Want To Upgrade To Unlimited Sites
Posted 26 March 2013 - 07:14 PM
I sent an email to pre sales before but no answer so I ask here instead.
I have bought the 2 site license but rather want the unlimited site option.
Do I need to pay full price now ?
There is no option available in the member section other than full price.
Hope to get an answer.
Posted 27 March 2013 - 01:00 AM
Short answer is certainly that Sales will be able to help you out with a discounted upgrade in one form or another. Please email firstname.lastname@example.org. I believe that there may be some delay currently in responding to enquiries so please be patient and someone will respond to you. Please also check in your spam folders as sometimes filters can be a bit over-zealous and it's not unknown for emails to get erroneously tagged, thanks.
"Everything will be all right in the end. If it isn't all right yet then it isn't the end."