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Sales Not Responding To Email

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#1 Guest_Jenn_*

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Posted 03 April 2013 - 12:50 PM

I emailed your sales team yesterday about a matter and someone responded asking for a screenshot so that they could help me (Charleen) and i since have sent 3 emails asking them to clarify and am getting no response at all - this is a time sensative matter. Not trying to be a pest but I really need to get the situation resolved.


#2 Charleen Green

Charleen Green


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Posted 03 April 2013 - 01:57 PM

Hey Guest__Jenn:

I received an email from you yesterday at 2:10pm and responded at 2:22pm.  I received an email from you today at 1:54pm and responded at 1:58pm.
Not in sales@ithemes.com spam folder either!

Please respond to the email that we sent to you today so we can settle this matter.

Thanks and have a great day.