Jump to content


Welcome to the forum:

Welcome to the iThemes, PluginBuddy and WebDesign.com forum. We've created several tutorial video's to help you get you started with using the forum, please check them out!

Also take note of the forum guidelines.


Support hours:

Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.

What is included with support:

Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.

Importbuddy.php From A Multi-Site Installation


This topic has been archived. This means that you cannot reply to this topic.
2 replies to this topic

#1 Guest_Joe_*

Guest_Joe_*
  • Guests

Posted 03 April 2013 - 02:10 PM

Hey Guys,

Let me preface this post by saying that I understand how your licensing and support system works. I am a developer working in tandem with a company that has purchased their own BackupBuddy license and I don't have the credentials for their account. If I need their license to get an answer to my question I can wait until I get it, otherwise I thought it was still worth investigating. Also, I understand that the BB Multi-Site functionality is in Beta so there may not be an answer to my question. Now to the question:

I'm trying to move a site from a multi-install to its own separate Wordpress installation. I'm able to create the backup .zip file, but the BackupBuddy instructions say I need to create an "importbuddy.php" file from the "Restore & Migrate" page. I've done this before on other sites but in the Control Panel for this site website I am not seeing a "Restore & Migrate" page. Is this because the site is a part of a multi-install? Or is it a separate issue?

Basically, where do I get the importbuddy.php file when migrating a site from a multi-network installation to its own, standalone Wordpress installation? I can't seem to find it.

Thanks for your help!
-joe

#2 Guest_Joe_*

Guest_Joe_*
  • Guests

Posted 03 April 2013 - 03:14 PM

I've just gone ahead and extracted the .zip file so I could do the transfer manually. I'm still curious what the answer is though!

Thanks,
-joe

#3 Charleen Green

Charleen Green

    Sales

  • Moderators
  • Others: Accordion, Administrators, All Plugins, All Themes, Builder, Webdesign
  • 98 posts

Posted 03 April 2013 - 04:20 PM

Hi Joe:

Sales@ithemes.com emailed you.

Thanks.
Char