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Our moderators actively respond to forum support requests during normal business hours which are Monday-Friday, 8am - 5pm Central Standard Time, typically within one business day. Although some moderators choose to work during the weekends, we can not guarantee immediate attention to your requests. Thanks for understanding.
What is included with support:
Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
4th of July weekend:
Please note that due to the 4th of July celebrations, today, Friday July 3 the iThemes offices are closed. Normal Support will resume on Monday July 6.
Thanks for understanding, and have a great weekend.
Cant Login To Member Portal?login
Posted 11 April 2013 - 12:03 PM
Posted 11 April 2013 - 01:20 PM
have you tried to reset your password using the "I've forgotten my password" link on the forum signin page?
If that doesn't resolve this, please send me an e-mail (firstname.lastname@example.org) with further details (your e-mail address, username),
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