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Premium support includes theme/plugin issues such as: bugs encountered under normal operation, how to use basic features, basic WordPress help, and basic help with customization (meaning we point you to resources and will help in more depth as time allows). More information.
The iThemes offices will be closed Thursday Nov. 27 and Friday Nov. 28 for Thanksgiving.
Support will be limited, as we allow our support staff to spend some well deserved time off with their families. The iThemes Support team wishes you a great Thanksgiving weekend.
Pluginbuddy Developer Suite
Posted 12 April 2013 - 03:17 PM
Is that means i will not receive any updates or does it means i can't my license expires and now i can't use any plugins?
Can i still excess/download the plugins?
Posted 12 April 2013 - 03:21 PM
You can continue to use the plugins that you have, but you will no longer have access to plugin updates, support or the member area where you downloaded the plugins. You will also no longer be able to license the product, but the licensing is used for your updates and does not affect the functionality of the plugin, so is no longer necessary. You can install and use the plugins on any site you'd like, you just won't be able to license them.
Let us know if you have any additional questions.