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Fatal Error On Activation Of Wp User Frontend Pro Plugin

ContactBuddy wp-user-frontend-pro fatal error

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4 replies to this topic

#1 Guest_Dawn Angier_*

Guest_Dawn Angier_*
  • Guests

Posted 22 April 2013 - 09:48 AM

I just installed and activated the WP User Frontend Pro plugin and a Fatal Error now displays where the reCaptcha form (ContactBuddy) is displayed. I'm using ContactBuddy v.1.0.8. How do I fix this?

Fatal Error (hide)

The theme has encountered a problem that it cannot recover from. Please use the following information to try to resolve the problem.

Error Code:
php_code_error:64:/home/ipkcal11/public_html/wp-content/plugins/contactbuddy-by-pluginbuddycom/_recaptchalib.php:240:Cannot redeclare _recaptcha_aes_encrypt() (previously declared in /home/ipkcal11/public_html/wp-content/plugins/wp-user-frontend-pro/lib/recaptchalib.php:214)
A fatal code error occurred.

If you are unable to fix this problem, please copy all the text on this screen and send it to support@ithemes.com.

Debug Data:
    [0] => Array
    [file] => /home/ipkcal11/public_html/wp-content/themes/Builder/lib/classes/it-error.php
    [line] => 123
    [function] => fatal
    [class] => ITError
    [type] => ::
    [args] => Array
    [0] => php_code_error:64:/home/ipkcal11/public_html/wp-content/plugins/contactbuddy-by-pluginbuddycom/_recaptchalib.php:240:Cannot redeclare _recaptcha_aes_encrypt() (previously declared in /home/ipkcal11/public_html/wp-content/plugins/wp-user-frontend-pro/lib/recaptchalib.php:214)
    [1] => A fatal code error occurred.


    [1] => Array
    [file] => /home/ipkcal11/public_html/wp-content/themes/Builder/lib/classes/it-error.php
    [line] => 150
    [function] => handle_error
    [class] => ITError
    [type] => ::
    [args] => Array
    [0] => 64
    [1] => Cannot redeclare _recaptcha_aes_encrypt() (previously declared in /home/ipkcal11/public_html/wp-content/plugins/wp-user-frontend-pro/lib/recaptchalib.php:214)
    [2] => /home/ipkcal11/public_html/wp-content/plugins/contactbuddy-by-pluginbuddycom/_recaptchalib.php
    [3] => 240


    [2] => Array
    [function] => it_error_shutdown
    [args] => Array



#2 Gerroald


    iThemes Support

  • Moderators
  • Others: All Plugins, All Themes, Toolkit, Webdesign
  • 3,646 posts

Posted 22 April 2013 - 09:59 AM

Hello Dawn Angier,

Could you please (and always :smile:) share a URL to your site?

Could you start by updating to the most current version 1.0.9?

If that doesn't resolve the issue could you check for a plugin conflict? Deactivate all other plugins and see if that helps. If it does, then reactivate your plugins one at a time to find the culprit.

Please let me know if this helps!



#3 Guest_Dawn Angier_*

Guest_Dawn Angier_*
  • Guests

Posted 22 April 2013 - 03:32 PM

Hello Gerroald,
Thank you for replying so quickly. And I apologize for not including the URL. It is http://CheapParkingCalgary.com.

I just went to http://ithemes.com/free-wordpress-plugins/contactbuddy/ and downloaded ContactBuddy, but after uploading it (and replacing the current wp-content/plugins/contactbuddy-by-pluginbuddycom files), it still displays v.1.0.8. Where do I find 1.0.9?

Thank you,

#4 Guest_Frederik_*

  • Guests

Posted 24 April 2013 - 03:52 PM

I'm having the same problem on http://www.frederikhermann.com, just bought Backup Buddy, uploaded it into the `/wp-content/plugins/` directory and when clicking 'Activate' get the fatal error:

Posted Image

What can we do to make this work?

#5 Josh


    Ithemes Developer

  • Moderators
  • Others: All Plugins, All Themes, BackupBuddy, Flexx
  • 2,778 posts

Posted 24 April 2013 - 05:38 PM

Hi Dawn,

We are currently looking into this. We will push an update as soon as we have access to the wordpress repo account that manages contactbuddy as it was kept up by a past employee. We are however are maintaining the plugin and it will recieve updates to make sure it stays compatible, and up to date with the latest of everything. We will post back when we have the solution all figured out.



If you would like support on backupbuddy you need to sign into your ithemes account and post to the appropriate forum. http://ithemes.com/forum/forum/74-backupbuddy/ As this is the "free plugins" support forum.
But from looking at the error it looks like you are missing part of the plugin. If you have a active backupbuddy subscription just redownload the zip and try to install again. You need a active backupbuddy license to post in the paid support forum.

If you have anymore questions over this please let me know.

Hey if you haven't looked at the iThemes codex check it out here!
There are some plugin walkthrough videos on our youtube channel check it out!