Jump to content


I need help please if anyone could help that would be fanastic


1 reply to this topic

#1 Guest_Pam_*

Guest_Pam_*
  • Guests

Posted 16 May 2010 - 02:48 PM



I uploaded a huge 185mb product file to my website via ftp and it crashed my complete website. This is the error message I have received. Does anyone know how I can fix it and get my website back up please. I have removed the file via ftp so it is nolonger there. But I can no longer access by website theme without getting this fatal error message. I am doing a product launch in two days (trying to contact my web guy but I thought someone here may be able to help me please.

website is <a title="Social Media Woman" href="http://www.socialmediawoman.com" rel="nofollow" target="_blank">http://www.socialmediawoman.com </a>

Here is the error message (you can also see it when you go to the website)

<span style="color: #ff0000">Error code;
</span>php_code_error1:/home/pamb/public_html/socialmediawoman.com/wp-admin/includes/class-pclzip.php:2690:Maximum
execution time of 30 seconds exceeded

<span style="color: #ff0000">Message:</span> A fatal code error occurred.

Any suggestions or help would be greatly appreciated please.

Cheers

Pam Brossman



#2 Ronald

Ronald

    Forum Admin

  • Administrators
  • Others: All Plugins, All Themes, Moderators, Webdesign
  • 22,319 posts

Posted 16 May 2010 - 03:15 PM

Hi Pam,

I see you managed to resolve this. Great!

To receive theme or plugin support, please (next time) sign into the forum using your membership login details, and post in the Builder support forum. Product (theme and plugin) support is only done through the members only theme forums.

thanks,
Ronald

Join the iThemes Builder Community on Google+.



To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. Please also read the forum guidelines.



When asking your question/posting your request on the forum, please be as concise and specific as possible. The shorter your request, the more to the point, the more specific, the easier it will be for us to try and help out.




Reply to this Topic


ATTENTION
If this topic is marked RESOLVED or INFORMATION, or if you are NOT experiencing EXACTLY the same issue, please start a new topic to provide the details of your problem. If the solution provided doesn't work for you, you should start a new topic. If you feel this thread contains relevant information, you may include a link to it in your new topic. To ensure that we can process your support request efficiently, ALWAYS include a link to your site, and/or the page your request is related to. When posting your question or request on the forum, please be as concise and specific as possible. The shorter and more to the point you can make your request, the better.

For BackupBuddy related issues, be sure to include the status log from your most recent backup.

CLICK HERE to start a new topic in the Pre-sales and other inquiries forum.


  


0 user(s) are reading this topic

0 members, 0 guests, 0 anonymous users