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How Do I Get My Money Back

refund

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2 replies to this topic

#1 huajatollas

huajatollas

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Posted 30 April 2013 - 01:09 PM

Hello,

It has been several weeks since I purchased backup buddy as well as the extra storage.  It has never worked.  Tech support wasnt much help and they have stopped responded to my request for help.  I have emailed Roland twice and recieved no response.

I'm pretty displeased.

How do I get a refund?

Thank you.

Jim

#2 Chris Jean

Chris Jean

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Posted 30 April 2013 - 01:15 PM

Sorry to hear that you've been running into problems Jim. I'll follow up with you via email.

#3 huajatollas

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Posted 30 April 2013 - 01:16 PM

Chris,

I would appreciate that very, very much.

Thank you.

Jim