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How Do I Get My Money Back

refund

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2 replies to this topic

#1 huajatollas

huajatollas

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Posted 30 April 2013 - 01:09 PM

Hello,

It has been several weeks since I purchased backup buddy as well as the extra storage.  It has never worked.  Tech support wasnt much help and they have stopped responded to my request for help.  I have emailed Roland twice and recieved no response.

I'm pretty displeased.

How do I get a refund?

Thank you.

Jim

#2 Chris Jean

Chris Jean

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Posted 30 April 2013 - 01:15 PM

Sorry to hear that you've been running into problems Jim. I'll follow up with you via email.

#3 huajatollas

huajatollas

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Posted 30 April 2013 - 01:16 PM

Chris,

I would appreciate that very, very much.

Thank you.

Jim




Better, More Convenient, Private Support for Your iThemes Products Is Here.


We're moving support away from the forum and in to private tickets - Log In to Get Support Here


Note: any currently open support threads in the community forum will stay open while we resolve them.