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Question about upgrading BUB


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#1 stevedavidson58

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Posted 20 May 2010 - 07:46 AM

If you purchased a 3 user for Backup Buddy and want to upgrade to the 10, is there a migration path, or do you just end up with 13? And if you install BUB on a site, then take the site down, what is the procedure to migrate the license to another site? Just De-Activate then reinstall?

#2 sarah

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Posted 20 May 2010 - 02:58 PM

Hi, Steve -

What "3 user" license are you referring to? There is the personal license for 2 sites.

And the way we do upgrades, is you just pay for the price difference between the 2 and the 10. So you are only paying for, and receiving, 10 licenses.

To move the plugin license from a site, yes, just "un-license" it from a site. There is actually a button that says "Unlink license from site" and that would do the trick. If you leave the plugin licensed on the site, it will count as one of the ten.

Watch the last video on this page for a demonstration of this process: http://pluginbuddy.com/get-started/

If you have more questions regarding your purchase, or an upgrade, please email sales@ithemes.com to work out the details.

Sarah




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